Last update: 17/06/2026
1. Information about the seller
This website and its online store (hereafter «Website») are the holder of:
- Social reason: Kart-Shop Italia srl.
- Registered office: Via Serio 5/7/9, 25015 Desenzano del Garda
- Point of sale: Desenzano del Garda
- VAT / Tax Code: IT03464320989
- REA number: 03464320989 – Chamber of Commerce of Brescia
- PEC: kartshopitalia@legalmai.it
- E-mail customer support: info@kartshopitalia.it
- Phone: +39 030 915 85 33
(hereafter «Seller» or «we will»).
2. Definitions
- Customer: any person making a purchase on the Site or at the physical store, whether it is Consumer or Professional.
- Consumer: the natural person acting for foreign purposes to the business, commercial, craft or professional activity possibly carried out (art. 3 Legislative Decree 206/2005 – Consumer Code).
- Professional / Customer B2B: the natural or legal person acting in the exercise of their business, commercial, artisanal or professional activity and providing a valid VAT ID.
- Products: motors, parts and spare parts for karts, accessories and any other good offered for sale.
- Services: performance such as maintenance, revision, preparation, tuning, repair and technical assistance.
- Rental: the concession in temporary use of engines and/or equipment behind consideration.
- Contract: the contract of sale, service or rental concluded between the Seller and the Customer.
3. Subject and scope of application
These General Conditions of Sale (hereinafter «Conditions») regulate the sale of Products, the provision of Services and Rent, both through the Site and at the Seller's physical point of sale.
The Conditions apply to all Customers. Some clauses apply exclusively for Consumers (in implementation of the Consumer Code) and are expressly indicated as such; some clauses apply exclusively for Professionals (B2B) and are also indicated. Contracts concluded with Professionals do not apply the safeguards reserved by law to Consumers (in particular the right of withdrawal referred to in Article 10 and the legal guarantee of conformity referred to in Article 11).
Distance sales concluded through the Site are also subject to Legislative Decree 70/2003 (electronic commerce) and, for Consumers, to Articles 45 and following of the Consumer Code.
4. Acceptance of the Conditions
Sending an order through the Site, or confirming a purchase/service/noticket at the point of sale, involves the full acceptance of these Terms, in the version published at the time of order. Before completing the online order, the Customer is required to confirm that he has read and accepted the Terms by means of a checkbox.
The Seller reserves the right to change the Terms at any time; the changes apply to orders after their publication. The version accepted at the time of each order remains valid.
5. Features of Products and Services
The Products and Services are described in the relevant tabs of the Site. The images have an indicative value and can differ from the real product by color, finishes or details, also because of the settings of the customer's device. Any manuals, technical cards and specifications of the manufacturer prevail in case of difformity with the summary description.
The availability of the Products is indicative and unsecured: while constantly updating the stocks, the unavailability of an article may occur. In that case Article 7.5 applies.
5.1 Use destination – products for sports/agonistic use
Numerous products (motors, high performance components, competition spare parts) are intended exclusively for sports use, racing or on track and are not approved for circulation on public roads. It is the sole responsibility of the Customer to verify the conformity of the Product to the use it intends to allocate, as well as the compliance of the applicable technical and sports regulations (e.g. CSAI/ACI Sport, CIK-FIA, category regulations) and safety regulations. The assembly, adjustment and use of the Products must be carried out by competent personnel, according to the manufacturer's instructions.
6. Prices
The prices of the Products and Services are expressed in Euro (€).
- For Consumers: Prices include VAT and any other applicable tax.
- For Professionals (B2B): where indicated, prices can be exposed to VAT net; VAT and any other taxes are added according to the statutory rate during checkout or billing.
Shipping costs, any installation and other accessories are indicated separately before the order is concluded and are charged to the Customer, unless otherwise indicated.
The Seller reserves the right to change the prices at any time; the individual order applies the price displayed at the time of transmission of the order. In the event of obvious price material error (e.g. price manifestly irresponsible or incorrect for refusing), the Seller may cancel the order by promptly informing the Customer and refunding in full what is already paid.
7. Conclusion of the contract (online orders)
7.1 The presentation of the Products and Services on the Website is an invitation to make a purchase proposal and not an offer to the binding public.
7.2 The Customer selects the Products/Services, inserts them in the cart and completes the order procedure. Before sending, the Customer can verify the summary, identify and correct any data entry errors. Sending the order, by clicking the button «Aquista now», is a binding contractual proposal and involves the obligation to pay the price.
7.3 The Seller sends without undue delay, to the email address indicated, a confirmation of receipt of order with the summary of data. This message does not constitute acceptance of the proposal.
7.4 The contract concluded when the Seller sends the Customerconfirmation email of acceptance and order evasion (e.g. confirmation of shipment), i.e., if anterior, at the time of actual shipment of the Products.
7.5 If one or more Products are not available after sending the order, the Seller shall inform the Customer. The Customer may choose between an equivalent Product, the expectation of the replenishment or the cancellation of the unavailable part of the order, with a refund of the relative amount already paid.
7.6 The text of the contract (the present Conditions and the data of the order) is summarized in the communications sent by e-mail; the Customer is invited to keep copies thereof.
8. Payment methods
The Customer can pay with the following tools, unless otherwise indicated during the order:
- Credit/debit cards;
- Early Bank Transfer – IBAN: IT78U051165466000022181 (the order is worked after accreditation);
- At the physical point of sale: cash (in the limits of law) and cards.
Electronic payments are managed through authorized operators through secure connections. The Seller does not store full payment card data. In case of non-payment the contract is not perfected and the order is not processed.
The invoice or the commercial document is issued on the basis of the data provided by the Customer at the time of the order; no changes are allowed after the issue. Professional Customers must indicate VAT and Destinate/PEC Code for electronic billing.
9. Shipping and delivery
9.1 The shipments are carried out in the areas indicated on the Site by carrier GLS, DHL, UPS or others. The estimated cost and delivery times are indicated in the order phase.
9.2 The delivery terms are indicative. For Consumers, unless otherwise agreed, the delivery takes place by the end 30 days from the conclusion of the contract (Art. 61 of the Consumer Code); in case of non-delivery in the term, the Consumer may fix an appropriate additional term and, failing, terminate the contract with the right to reimbursement.
9.3 Transfer of risk. For Consumers, the risk of loss or damage of the Products is transferred at the time when the Consumer (or a third by him designated, other than the carrier) acquires material possession of the goods. For Professionals, the risk is transferred at the time of delivery to the carrier.
9.4 On receipt, the Customer is invited to verify the integrity of the packaging and the correspondence of the number of packages. In the presence of obvious damages or anomalies, it is recommended to accept the goods with written control reserve on the courier’s document and to report the event to the Seller within 3 days (for Professionals the lack of reserve may result in the loss of the action towards the carrier).
9.5 In the event of non-return or unsuccessful delivery due to causes attributable to the Customer, any deposit and new delivery costs are borne by the Customer.
10. Right of withdrawal (Consumers only)
This section shall apply exclusively to Consumers in distance purchases or out of commercial premises.
10.1 The Consumer has the right to withdraw from the contract, without indicating the reasons and without penalty, within 14 days (Article 52 et seq. Consumer Code). The term decorates:
- for goods: from the day on which the Consumer or a third by him designated acquires physical possession of the goods (for multiple/lotti orders, from the last good received);
- for services: from the day of conclusion of the contract.
10.2 In order to exercise the withdrawal, the Consumer must inform the Seller of his decision by means of an explicit declaration (e.g. letter sent by mail or e-mail/PEC to the contact details indicated in point 1), or by using the form in Annex A. Simply send the communication before the deadline of 14 days.
10.3 The Consumer must return the goods to the Seller without undue delay and however within 14 days from the communication of the withdrawal. Unless the Seller is offering to bear it, direct return costs are borne by the Consumer. The return must be made at: Kar-Shop Italia srl, Via Serio 5/7/9, 25015 Desenzano del Garda, BS – Italy.
10.4 Refund. The Seller refunds all payments received, including standard delivery costs (excluding additional costs resulting from the choice of a delivery other than the least expensive one), without undue delay and in any case within 14 days from the communication of the withdrawal, with the same means of payment used by the Consumer. The Seller may suspend the refund until receipt of the goods or until proof of the shipment, if earlier.
10.5 Decrease in value. The Consumer is responsible for the decrease in the value of the goods resulting from a manipulation other than that necessary to establish its nature, characteristics and functioning. The Seller may retain from the refund an amount corresponding to this decrease in value (e.g. engine mounted, started or used; seals removed; packing, accessories or documentation).
10.6 Exclusions from the right of withdrawal (Art. 59 Consumer Code)
The right of withdrawal does not apply, among other things, a:
- customized or clearly customized packaging goods (e.g. motors prepared/ processed on customer's specification, custom processing);
- services after complete execution of the performance, if the execution has begun with the express agreement of the Consumer and with his acceptance of the loss of the right of withdrawal to finished performance;
- sealed goods that do not lend themselves to return for hygienic or protection reasons and have been opened after delivery;
- goods that, after delivery, are by their nature inseparably mixed with other goods;
- goods that are likely to deteriorate or expire quickly.
11. Legal compliance guarantee (Consumers only)
Consumers apply legal guarantee of conformity provided for in Articles 128 and following of the Consumer Code. The Seller responds to compliance defects that occur within two years from the delivery of good.
Unless otherwise proved, the defects that are manifested within a year from delivery they are already presumed to exist at that date, unless this is incompatible with the nature of the good or the defect.
In the event of a lack of conformity, the Consumer shall be entitled, without charge, to restore conformity by means of repair or replacement and, resorting to the conditions, price reduction or termination of contract, according to the hierarchy and the conditions of law.
The legal guarantee does not cover the defects resulting from: normal wear of the components subject to deterioration (e.g. consumables, consumables), misuse or difform from the manufacturer's instructions, incorrect assembly or regulation, tampering, accidents, unauthorized modifications, specific stresses of the competitive use beyond the limits provided by the manufacturer, non-maintenance.
To activate the warranty, the Consumer may contact the Seller at the contact details indicated in point 1, retaining the purchase document. The legal guarantee is autonomous and adds to the eventual Commercial manufacturer warranty, where offered, under the conditions laid down by these provisions.
12. Warranty for Professional Buyers (B2B)
To contracts concluded with Professionals does not apply the legal guarantee of conformity referred to in Article 11, but the discipline of the Civil Code. The Professional, under penalty of decay, must denounce vices within 8 days from the discovery (art. 1495 c.c.); the action prescribes in a year from delivery. The manufacturer’s trade guarantee remains firm.
Unless otherwise agreed, in the B2B reports the Seller's liability is limited, within the limits of law, to the value of the Products subject to the contract, excluding indirect damages, lack of profit and firm activity.
13. Services (maintenance, preparation, repair, assistance)
13.1 The Services are carried out as a rule of art according to the technical specifications and timing agreed, which have an indicative character unless an essential term agreed in writing.
13.2 Before execution, where possible, a quote quote quote. Any additional operations not provided are communicated and authorized by the Customer before the execution. If the goods are disassembled, further defects emerge, the Customer will be informed for the relevant authorization.
13.3 The delivery of the goods for the execution of a Service involves the acceptance of these Terms. The goods must be withdrawn within 15 days of the completed processing communication; this term may be charged the custody costs.
13.4 For Consumers who require the execution of the Service during the withdrawal period, the execution begins only after their express request; the Consumer acknowledges that, at Service completely executed, he loses the right of withdrawal (Art. 10.6).
13.5 The Seller does not respond to performance results in competition, which depend on multiple external factors (track conditions, driving style, adjustments, maintenance, environmental factors).
14. Rental of engines and equipment
The Rental is governed by these Conditions and by the specific contract/module of rental signed by the parties, which prevails in case of contrast on this section.
14.1 Duration and consideration. Good is granted in use for the agreed period, after payment of the indicated fee. The delay in the delivery entails the charge of the fee for the surplus days and any penalties agreed.
14.2 Caution. A delivery is required security deposit of € 250 (or pre-authorization on paper), to guarantee the correct return. The deposit is returned after verification of the property, deducted any amounts for damages, missing parts, extraordinary cleaning or delayed delivery.
14.3 Use and custody. Good remains the property of the Seller. The Customer is obliged to guard it with diligence, to use it in accordance with the destination and technical instructions, not to give it up to third parties, not to modify or carry out any intervention without written authorization.
14.4 Responsibility for damage and theft. From delivery to delivery, the Customer is responsible for loss, theft and any harm to the good not attributable to normal use, as well as damage to things or people arising from use. The good is delivered and returned according to the state resulting from the delivery report.
14.5 Respond. The goods must be returned to the place and in the agreed terms, in the same conditions in which it was delivered, unless normal wear. The costs of repairing damage exceeding the normal wear are borne by the Customer.
14.6 The Seller may request an identity document and, for Professionals, suitable guarantees. The Rental is not subject to the right of withdrawal when you configure a rental service with specific date or execution period (Art. 59 Consumer Code).
15. Sales and services at the physical store
For purchases and services concluded at the physical point of sale does not apply the right of withdrawal referred to in Article 10, reserved for distance contracts and outside commercial premises. The legal guarantee of conformity (Article 11) and, for Professionals, the discipline of Article 12 remain firm. Possible exchange/voluntary policies at the point of sale, if offered, are communicated in the store.
16. Limitations of liability and correct use
16.1 The Seller is not liable for damages arising from improper use, incorrect assembly, modifications, use of the manufacturer's instructions or technical/sport regulations, or for use of the Products for purposes other than those provided for.
16.2 Sports and track use involve intrinsic risks. The Customer assumes responsibility for the correct use of the Products and the adoption of all individual safety and protection measures, as well as compliance with applicable regulations and regulations.
16.3 Within the limits permitted by law, the Seller's liability for indirect damage, loss of chance or sports results is excluded.
17. Force
The Seller is not responsible for failures or delays due to causes independent of its own will and not reasonably foreseeable or avoidable (e.g. natural events, strikes, network interruptions or logistic services, measures of the authorities, unavailability of supplies). In such cases the terms are extended for the duration of the event.
18. Protection of personal data
The processing of personal data of the Customers is carried out in compliance with the Regulation (EU) 2016/679 (GDPR) and the applicable national legislation, as described inPrivacy Policy and in Cookie Policy, which form an integral part of the contractual relationship.
19. Reclaims and customer support
For any complaint, request for information or assistance, the Customer may contact the Seller at the addresses indicated in point 1. Complaints are handled promptly; please keep the order number to facilitate verification.
20. Dispute resolution
20.1 Reclaim quote. Before admitting the judicial authority, the parties undertake to attempt a sound composition by contacting customer care.
20.2 Alternative dispute resolution (ADR – Consumers). The Consumer may use extrajudicial dispute resolution procedures (mediation/ ADR) before the competent bodies pursuant to Articles 141 and 141 of the Consumer Code. It is reported that the European online dispute resolution platform (ODR) referred to in Reg. (EU) 524/2013 has been discontinued: said Regulation was repealed by Reg. (EU) 2024/3228 and the platform has ceased operations since 20 July 2025.
20.3 Competent forum. For Consumers, the Judge of the place of residence or elective domicile of the Consumer is solely competent if located in Italy (underogable hole). For Professionals (B2B), for each dispute the exclusive jurisdiction of Hole Desenzano del Garda.
21. Applicable law
Contracts are governed by Italian law. Consumers remain without prejudice to the most favourable and indebtable provisions laid down by the law of the State of residence in the European Union.
22. Final provisions
22.1 The nullity, invalidity or ineffectiveness of a single clause does not imply the nullity of the remaining Conditions.
22.2 The tolerance of behaviors spread by these Terms does not constitute a waiver of the rights arising therefrom.
22.3 Communications between the parties shall take place at the addresses indicated during the order or at point 1.
22.4 In the event of discordance between this Italian version and any translation, the Italian version.
Annex A – Form type of withdrawal
(Compile and return this form only if you want to terminate the contract – reserved for Consumers)
- Destinatario: Kart-Shop Italia srl, Via Serio 5/7/9, 25015 Desenzano del Garda – kartshopitalia@legalmail.it
- With this I/we notice/notify the withdrawal from my/our sales contract of the following goods/supply of the following services:
- Ordered the / received the:
- Order number:
- Name of the consumer(s):
- Address of the consumer/s:
- Date:
- Signature (only if the form is notified in paper version):
Note. Document provided as a model. Before the publication, complete all fields in square brackets and submit the text to a professional qualified to verify compliance with current legislation and specificity of the activity.