Last update: 17/06/2026
1. Information about the seller
This website and its online store (hereafter «Website») are the holder of:
- Social reason: Kart-Shop Italia srl.
- Registered office: Via Serio 5/7/9, 25015 Desenzano del Garda
- Point of sale: Desenzano del Garda
- VAT / Tax Code: IT03464320989
- REA number: 03464320989 – Chamber of Commerce of Brescia
- PEC: kartshopitalia@legalmai.it
- E-mail customer support: info@kartshopitalia.it
- Phone: +39 030 915 85 33
(hereafter «Seller» or «we will»).
2. Definitions
- Customer: any person making a purchase on the Site or at the physical store, whether it is Consumer or Professional.
- Consumer: the natural person acting for foreign purposes to the business, commercial, craft or professional activity possibly carried out (art. 3 Legislative Decree 206/2005 – Consumer Code).
- Professional / Customer B2B: the natural or legal person acting in the exercise of their business, commercial, artisanal or professional activity and providing a valid VAT ID.
- Products: motors, parts and spare parts for karts, accessories and any other good offered for sale.
- Services: performance such as maintenance, revision, preparation, tuning, repair and technical assistance.
- Rental: the concession in temporary use of engines and/or equipment behind consideration.
- Contract: the contract of sale, service or rental concluded between the Seller and the Customer.
3. Subject and scope of application
These General Conditions of Sale (hereinafter «Conditions») regulate the sale of Products, the provision of Services and Rent, both through the Site and at the Seller's physical point of sale.
The Conditions apply to all Customers. Some clauses apply exclusively for Consumers (in implementation of the Consumer Code) and are expressly indicated as such; some clauses apply exclusively for Professionals (B2B) and are also indicated. Contracts concluded with Professionals do not apply the safeguards reserved by law to Consumers (in particular the right of withdrawal referred to in Article 10 and the legal guarantee of conformity referred to in Article 11).
Distance sales concluded through the Site are also subject to Legislative Decree 70/2003 (electronic commerce) and, for Consumers, to Articles 45 and following of the Consumer Code.
4. Acceptance of the Conditions
Sending an order through the Site, or confirming a purchase/service/noticket at the point of sale, involves the full acceptance of these Terms, in the version published at the time of order. Before completing the online order, the Customer is required to confirm that he has read and accepted the Terms by means of a checkbox.
The Seller reserves the right to change the Terms at any time; the changes apply to orders after their publication. The version accepted at the time of each order remains valid.
5. Features of Products and Services
The Products and Services are described in the relevant tabs of the Site. The images have an indicative value and can differ from the real product by color, finishes or details, also because of the settings of the customer's device. Any manuals, technical cards and specifications of the manufacturer prevail in case of difformity with the summary description.
The availability of the Products is indicative and unsecured: while constantly updating the stocks, the unavailability of an article may occur. In that case Article 7.5 applies.
5.1 Use destination – products for sports/agonistic use
Numerous products (motors, high performance components, competition spare parts) are intended exclusively for sports use, racing or on track and are not approved for circulation on public roads. It is the sole responsibility of the Customer to verify the conformity of the Product to the use it intends to allocate, as well as the compliance of the applicable technical and sports regulations (e.g. CSAI/ACI Sport, CIK-FIA, category regulations) and safety regulations. The assembly, adjustment and use of the Products must be carried out by competent personnel, according to the manufacturer's instructions.
6. Prices
The prices of the Products and Services are expressed in Euro (€).
- For Consumers: Prices include VAT and any other applicable tax.
- For Professionals (B2B): where indicated, prices can be exposed to VAT net; VAT and any other taxes are added according to the statutory rate during checkout or billing.
Shipping costs, any installation and other accessories are indicated separately before the order is concluded and are charged to the Customer, unless otherwise indicated.
The Seller reserves the right to change the prices at any time; the individual order applies the price displayed at the time of transmission of the order. In the event of obvious price material error (e.g. price manifestly irresponsible or incorrect for refusing), the Seller may cancel the order by promptly informing the Customer and refunding in full what is already paid.
7. Conclusion of the contract (online orders)
7.1 The presentation of the Products and Services on the Website is an invitation to make a purchase proposal and not an offer to the binding public.
7.2 The Customer selects the Products/Services, inserts them in the cart and completes the order procedure. Before sending, the Customer can verify the summary, identify and correct any data entry errors. Sending the order, by clicking the button «Aquista now», is a binding contractual proposal and involves the obligation to pay the price.
7.3 The Seller sends without undue delay, to the email address indicated, a confirmation of receipt of order with the summary of data. This message does not constitute acceptance of the proposal.
7.4 The contract concluded when the Seller sends the Customerconfirmation email of acceptance and order evasion (e.g. confirmation of shipment), i.e., if anterior, at the time of actual shipment of the Products.
7.5 If one or more Products are not available after sending the order, the Seller shall inform the Customer. The Customer may choose between an equivalent Product, the expectation of the replenishment or the cancellation of the unavailable part of the order, with a refund of the relative amount already paid.
7.6 The text of the contract (the present Conditions and the data of the order) is summarized in the communications sent by e-mail; the Customer is invited to keep copies thereof.
8. Payment methods
The Customer can pay with the following tools, unless otherwise indicated during the order:
- Credit/debit cards;
- Early Bank Transfer – IBAN: IT78U051165466000022181 (the order is worked after accreditation);
- At the physical point of sale: cash (in the limits of law) and cards.
Electronic payments are managed through authorized operators through secure connections. The Seller does not store full payment card data. In case of non-payment the contract is not perfected and the order is not processed.
The invoice or the commercial document is issued on the basis of the data provided by the Customer at the time of the order; no changes are allowed after the issue. Professional Customers must indicate VAT and Destinate/PEC Code for electronic billing.
9. Shipping and delivery
9.1 The shipments are carried out in the areas indicated on the Site by carrier GLS, DHL, UPS or others. The estimated cost and delivery times are indicated in the order phase.
9.2 The delivery terms are indicative. For Consumers, unless otherwise agreed, the delivery takes place by the end 30 days from the conclusion of the contract (Art. 61 of the Consumer Code); in case of non-delivery in the term, the Consumer may fix an appropriate additional term and, failing, terminate the contract with the right to reimbursement.
9.3 Transfer of risk. For Consumers, the risk of loss or damage of the Products is transferred at the time when the Consumer (or a third by him designated, other than the carrier) acquires material possession of the goods. For Professionals, the risk is transferred at the time of delivery to the carrier.
9.4 On receipt, the Customer is invited to verify the integrity of the packaging and the correspondence of the number of packages. In the presence of obvious damages or anomalies, it is recommended to accept the goods with written control reserve on the courier’s document and to report the event to the Seller within 3 days (for Professionals the lack of reserve may result in the loss of the action towards the carrier).
9.5 In the event of non-return or unsuccessful delivery due to causes attributable to the Customer, any deposit and new delivery costs are borne by the Customer.
10. Right of withdrawal (Consumers only)
This section shall apply exclusively to Consumers in distance purchases or out of commercial premises.
10.1 The Consumer has the right to withdraw from the contract, without indicating the reasons and without penalty, within 14 days (Article 52 et seq. Consumer Code). The term decorates:
- for goods: from the day on which the Consumer or a third by him designated acquires physical possession of the goods (for multiple/lotti orders, from the last good received);
- for services: from the day of conclusion of the contract.
10.2 In order to exercise the withdrawal, the Consumer must inform the Seller of his decision by means of an explicit declaration (e.g. letter sent by mail or e-mail/PEC to the contact details indicated in point 1), or by using the form in Annex A. Simply send the communication before the deadline of 14 days.
10.3 The Consumer must return the goods to the Seller without undue delay and however within 14 days from the communication of the withdrawal. Unless the Seller is offering to bear it, direct return costs are borne by the Consumer. The return must be made at: Kar-Shop Italia srl, Via Serio 5/7/9, 25015 Desenzano del Garda, BS – Italy.
10.4 Refund. The Seller refunds all payments received, including standard delivery costs (excluding additional costs resulting from the choice of a delivery other than the least expensive one), without undue delay and in any case within 14 days from the communication of the withdrawal, with the same means of payment used by the Consumer. The Seller may suspend the refund until receipt of the goods or until proof of the shipment, if earlier.
10.5 Decrease in value. The Consumer is responsible for the decrease in the value of the goods resulting from a manipulation other than that necessary to establish its nature, characteristics and functioning. The Seller may retain from the refund an amount corresponding to this decrease in value (e.g. engine mounted, started or used; seals removed; packing, accessories or documentation).
10.6 Exclusions from the right of withdrawal (Art. 59 Consumer Code)
The right of withdrawal does not apply, among other things, a:
- customized or clearly customized packaging goods (e.g. motors prepared/ processed on customer's specification, custom processing);
- services after complete execution of the performance, if the execution has begun with the express agreement of the Consumer and with his acceptance of the loss of the right of withdrawal to finished performance;
- sealed goods that do not lend themselves to return for hygienic or protection reasons and have been opened after delivery;
- goods that, after delivery, are by their nature inseparably mixed with other goods;
- goods that are likely to deteriorate or expire quickly.
11. Legal compliance guarantee (Consumers only)
Consumers apply legal guarantee of conformity provided for in Articles 128 and following of the Consumer Code. The Seller responds to compliance defects that occur within two years from the delivery of good.
Unless otherwise proved, the defects that are manifested within a year from delivery they are already presumed to exist at that date, unless this is incompatible with the nature of the good or the defect.
In the event of a lack of conformity, the Consumer shall be entitled, without charge, to restore conformity by means of repair or replacement and, resorting to the conditions, price reduction or termination of contract, according to the hierarchy and the conditions of law.
The legal guarantee does not cover the defects resulting from: normal wear of the components subject to deterioration (e.g. consumables, consumables), misuse or difform from the manufacturer's instructions, incorrect assembly or regulation, tampering, accidents, unauthorized modifications, specific stresses of the competitive use beyond the limits provided by the manufacturer, non-maintenance.
To activate the warranty, the Consumer may contact the Seller at the contact details indicated in point 1, retaining the purchase document. The legal guarantee is autonomous and adds to the eventual Commercial manufacturer warranty, where offered, under the conditions laid down by these provisions.
12. Warranty for Professional Buyers (B2B)
To contracts concluded with Professionals does not apply the legal guarantee of conformity referred to in Article 11, but the discipline of the Civil Code. The Professional, under penalty of decay, must denounce vices within 8 days from the discovery (art. 1495 c.c.); the action prescribes in a year from delivery. The manufacturer’s trade guarantee remains firm.
Unless otherwise agreed, in the B2B reports the Seller's liability is limited, within the limits of law, to the value of the Products subject to the contract, excluding indirect damages, lack of profit and firm activity.
13. Services (maintenance, preparation, repair, assistance)
13.1 The Services are carried out as a rule of art according to the technical specifications and timing agreed, which have an indicative character unless an essential term agreed in writing.
13.2 Before execution, where possible, a quote quote quote. Any additional operations not provided are communicated and authorized by the Customer before the execution. If the goods are disassembled, further defects emerge, the Customer will be informed for the relevant authorization.
13.3 The delivery of the goods for the execution of a Service involves the acceptance of these Terms. The goods must be withdrawn within 15 days of the completed processing communication; this term may be charged the custody costs.
13.4 Per i Consumatori che richiedono l’esecuzione del Servizio durante il periodo di recesso, l’esecuzione inizia solo previa loro richiesta espressa; il Consumatore prende atto che, a Servizio completamente eseguito, perde il diritto di recesso (art. 10.6).
13.5 Il Venditore non risponde dei risultati prestazionali in competizione, che dipendono da molteplici fattori esterni (condizioni di pista, stile di guida, regolazioni, manutenzione, fattori ambientali).
14. Noleggio di motori e attrezzature
Il Noleggio è disciplinato dalle presenti Condizioni e dallo specifico contratto/modulo di noleggio sottoscritto dalle parti, che prevale in caso di contrasto su questa sezione.
14.1 Durata e corrispettivo. Il bene è concesso in uso per il periodo pattuito, dietro pagamento del canone indicato. Il ritardo nella riconsegna comporta l’addebito del canone per i giorni eccedenti ed eventuali penali concordate.
14.2 Cauzione. Alla consegna è richiesto un deposito cauzionale di € 250 (o pre-autorizzazione su carta), a garanzia della corretta restituzione. La cauzione è restituita dopo la verifica del bene, dedotti eventuali importi per danni, parti mancanti, pulizia straordinaria o ritardata riconsegna.
14.3 Uso e custodia. Il bene resta di proprietà del Venditore. Il Cliente si obbliga a custodirlo con diligenza, a utilizzarlo conformemente alla destinazione e alle istruzioni tecniche, a non cederlo a terzi, a non modificarlo né farne eseguire interventi senza autorizzazione scritta.
14.4 Responsabilità per danni e furto. Dalla consegna alla riconsegna, il Cliente è responsabile di smarrimento, furto e di ogni danno al bene non riconducibile al normale uso, nonché dei danni a cose o persone derivanti dall’utilizzo. Il bene è consegnato e riconsegnato secondo lo stato risultante dal verbale di consegna.
14.5 Riconsegna. Il bene va restituito nel luogo e nei termini pattuiti, nelle medesime condizioni in cui è stato consegnato, salvo normale usura. I costi di riparazione di danni eccedenti la normale usura sono a carico del Cliente.
14.6 Il Venditore può richiedere un documento d’identità e, per i Professionisti, idonee garanzie. Il Noleggio non è soggetto al diritto di recesso quando configura un servizio di noleggio con data o periodo di esecuzione specifici (art. 59 Codice del Consumo).
15. Vendite e servizi presso il punto vendita fisico
Per gli acquisti e i servizi conclusi presso il punto vendita fisico non si applica il diritto di recesso di cui all’art. 10, riservato ai contratti a distanza e fuori dei locali commerciali. Restano ferme, per i Consumatori, la garanzia legale di conformità (art. 11) e, per i Professionisti, la disciplina dell’art. 12. Eventuali politiche di cambio/reso volontario presso il punto vendita, se offerte, sono comunicate in negozio.
16. Limitazioni di responsabilità e corretto utilizzo
16.1 Fermi restando i diritti inderogabili dei Consumatori, il Venditore non è responsabile per danni derivanti da uso improprio, montaggio errato, modifiche, utilizzo difforme dalle istruzioni del produttore o dai regolamenti tecnici/sportivi, ovvero da impiego dei Prodotti per finalità diverse da quelle previste.
16.2 L’attività sportiva e l’uso in pista comportano rischi intrinseci. Il Cliente si assume la responsabilità del corretto utilizzo dei Prodotti e dell’adozione di tutte le misure di sicurezza e protezione individuali, nonché del rispetto delle normative e dei regolamenti applicabili.
16.3 Nei limiti consentiti dalla legge, è esclusa la responsabilità del Venditore per danni indiretti, perdita di chance o di risultati sportivi.
17. Forza maggiore
Il Venditore non è responsabile per inadempimenti o ritardi dovuti a cause indipendenti dalla propria volontà e non ragionevolmente prevedibili o evitabili (es. eventi naturali, scioperi, interruzioni di rete o dei servizi logistici, provvedimenti delle autorità, indisponibilità di forniture). In tali casi i termini sono prorogati per la durata dell’evento.
18. Protezione dei dati personali
Il trattamento dei dati personali dei Clienti avviene nel rispetto del Regolamento (UE) 2016/679 (GDPR) e della normativa nazionale applicabile, secondo quanto descritto nell’Informativa sulla Privacy e nella Cookie Policy, che costituiscono parte integrante del rapporto contrattuale.
19. Reclami e assistenza clienti
Per qualsiasi reclamo, richiesta di informazioni o assistenza, il Cliente può contattare il Venditore ai recapiti indicati al punto 1. I reclami sono gestiti con tempestività; si invita a conservare il numero d’ordine per agevolare le verifiche.
20. Risoluzione delle controversie
20.1 Reclamo preventivo. Prima di adire l’autorità giudiziaria, le parti si impegnano a tentare una composizione bonaria contattando l’assistenza clienti.
20.2 Risoluzione alternativa delle controversie (ADR – Consumatori). Il Consumatore può ricorrere alle procedure di risoluzione extragiudiziale delle controversie (mediazione/ADR) dinanzi agli organismi competenti ai sensi degli artt. 141 e seguenti del Codice del Consumo. Si segnala che la piattaforma europea di risoluzione delle controversie online (ODR) di cui al Reg. (UE) 524/2013 è stata dismessa: detto Regolamento è stato abrogato dal Reg. (UE) 2024/3228 e la piattaforma ha cessato l’operatività dal 20 luglio 2025.
20.3 Foro competente. Per i Consumatori è competente in via esclusiva il giudice del luogo di residenza o di domicilio elettivo del Consumatore, se ubicato in Italia (foro inderogabile). Per i Professionisti (B2B), per ogni controversia è competente in via esclusiva il Foro di Desenzano del Garda.
21. Legge applicabile
I contratti sono regolati dalla legge italiana. Per i Consumatori restano salve le disposizioni più favorevoli e inderogabili previste dalla legge dello Stato di residenza nell’Unione Europea.
22. Disposizioni finali
22.1 La nullità, l’invalidità o l’inefficacia di una singola clausola non comporta la nullità delle restanti Condizioni.
22.2 La tolleranza di comportamenti difformi dalle presenti Condizioni non costituisce rinuncia ai diritti che ne derivano.
22.3 Le comunicazioni tra le parti avvengono ai recapiti indicati in fase d’ordine o al punto 1.
22.4 In caso di discordanza tra la presente versione italiana e qualsiasi traduzione, prevale la versione italiana.
Allegato A – Modulo tipo di recesso
(Compilare e restituire il presente modulo solo se si desidera recedere dal contratto – riservato ai Consumatori)
- Destinatario: Kart-Shop Italia srl, Via Serio 5/7/9, 25015 Desenzano del Garda – kartshopitalia@legalmail.it
- Con la presente io/noi notifico/notifichiamo il recesso dal mio/nostro contratto di vendita dei seguenti beni / di fornitura dei seguenti servizi: ____________________
- Ordinato il / ricevuto il: ____________________
- Numero ordine: ____________________
- Nome del/dei consumatore/i: ____________________
- Indirizzo del/dei consumatore/i: ____________________
- Data: ____________________
- Firma (solo se il modulo è notificato in versione cartacea): ____________________
Nota. Documento fornito come modello. Prima della pubblicazione, completare tutti i campi tra parentesi quadre e sottoporre il testo a un professionista abilitato per la verifica di conformità alla normativa vigente e alle specificità dell’attività.